Shipping policy

SHIPPING POLICY

At CorreMimos, we aim to process and deliver your order as quickly and efficiently as possible.

ORDER PROCESSING

Orders are typically processed within 2–3 business days after your purchase is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information when available.

ESTIMATED DELIVERY TIMES

Estimated delivery times are generally 3–9 business days after processing, depending on the destination, local carrier availability, customs procedures, and other factors outside our control.

Please note that delivery times are estimates and are not guaranteed. During periods of high demand, holidays, severe weather, customs delays, or other exceptional circumstances, delivery may take longer than expected.

SHIPPING COSTS

Shipping costs, if applicable, will be clearly displayed at checkout before you complete your purchase.

If a free shipping promotion is active, eligible orders will receive free shipping according to the conditions displayed on our website.

ORDER TRACKING

When tracking is available for your shipment, you will receive the relevant tracking information by email once your order has been dispatched.

Please allow some time for tracking information to update after receiving your shipping confirmation.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at contacto@corremimos.com.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

DELIVERY ISSUES

If your tracking information shows that your order has been delivered but you have not received it, please first check with household members, neighbours, your building reception, or the local carrier.

If you are still unable to locate your package, contact us at contacto@corremimos.com and we will assist you where possible.

CUSTOMS, DUTIES AND TAXES

Depending on your destination, your order may be subject to customs duties, import taxes, VAT, or other local charges.

Unless otherwise stated at checkout, any charges imposed by local authorities or customs agencies are the responsibility of the customer.

DELAYS

Once an order has been handed over to the shipping carrier, certain circumstances may be outside our direct control.

CorreMimos is not responsible for delays caused by customs, postal or courier disruptions, severe weather, incorrect addresses, peak-season demand, or other circumstances beyond our reasonable control.

However, if you experience a significant issue with your delivery, please contact us and we will do our best to assist you.

CONTACT

If you have any questions regarding shipping or your order, please contact us at:

contacto@corremimos.com